7 RESILIENCE LEVERS

Our data reveals a varying degree of confidence amongst companies in their ability to plan and prepare for future crisis scenarios.

98% of G20 companies claim to be taking actions or making investments over the next 12 months to prepare for future crises. The vast majority of companies (89%) also believe that their leaders are better prepared for future crises.

Surprisingly, 48% of businesses still manage reputational risk reactively, or not at all. However, a reactive approach can prove more costly. The month following a crisis can generate almost 35 times the amount of media coverage as the month preceding one. For social media it results in 250 times more mentions than the average month preceding one. Whilst this increased attention can be transient, impact of a crisis has the potential to be significant and long lasting.

OF RESPONDENTS BELIEVE THEIR LEADERS ARE NOW BETTER PREPARED FOR FUTURE CRISES

57%

OF CEOS STRONGLY AGREE THAT THEIR COMPANY NOW HAVE A GREATER FOCUS ON PLANNING FOR UNKNOWN RISKS

THE DEVIL YOU KNOW

Cyber attacks and threats (28%), Disruption to our supply chain (27%) and shortage in workforce and skills (27%) were the most commonly experienced scenarios over the last 12 months.  A staggering 78% of businesses surveyed were negatively impacted by a cyber incident in 2021.

Surging energy prices, rising inflation and unemployment were the most commonly predicted external concerns for 2022.

However, the majority of business leaders reported that they now place a greater focus on planning for unknown risks.

OF BUSINESS LEADERS FEEL THE PANDEMIC HAS CAUSED LASTING DAMAGE TO THEIR INDUSTRY

OF G20 COMPANIES ARE UPDATING THEIR BUSINESS CONTINUITY PLANS, OR PLAN TO IN THE NEXT 12 MONTHS

INSIGHTS

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