Traditionally, governments have sought to regulate where free markets, left alone, would produce negative outcomes for their own citizens. Depending on the philosophical approach of the government, the volume and scope of regulatory intervention could vary widely. However, as Governments increasingly challenge the behavior of mass providers of services to customers, from basic utilities to social media, new regulatory interventions are being designed that will shape providers’ ‘social license to operate’.
Globalisation is increasingly challenging international regulatory regimes and national boundaries are becoming blurred as corporations span the globe. Today, the biggest companies can have revenues that exceed the GDP of some nations. In this emerging ecosystem, how do governments regulate to protect the value of their citizens? And how should companies engage with governments’ concerns, while delivering value to shareholders?Resilience Barometer 2019 (373 downloads)